Celest for Independent Hotels

Hospitality, simplified for every guest

Celest gives independent hotels a guest communication tool that’s simple to use and quick to launch. Help guests help themselves — no app, no login, no friction.

Instant guest info access

Empower guests with property details, amenities, and local tips—no downloads or logins required. Streamline communication and reduce front desk workload.

Reduce front desk questions

Minimize repetitive inquiries by providing answers to common guest questions up front. Free up staff to focus on high-value service.

Support short-staffed teams

Lighten the load for your team with a digital guide that handles routine requests, so staff can focus on guest satisfaction.

Modern, mobile-first experience

Deliver a seamless, app-free solution that works on any device. Guests get what they need, when they need it—frictionless and fast.

Hospitality-first, not tech-first

Designed by hotel professionals, our platform puts guest experience first. Simple, intuitive, and built for real-world hospitality needs.

Trusted by industry leaders

01

No Download

There’s nothing to install. Just scan a QR code or click a link sent via text. Instant access, no app clutter.

QR Code
NFC Devices
Web Link
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02

Property Amenities

Keep guests informed with instant access to property details.

Wi-Fi details
Hours
Amenities
Check out
Room details
Floor details
Rules & policies
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03

Instant Answers

Make getting answers and support quick and effortless.

FAQs
Message links
Front Desk Access
Guest requests
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04

Dining & Activities

Help guests discover the best dining options and activities tailored to their preferences.

Local Dining
Room Service Menu
Local Activities
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05

Travel & Transportation

Guide guests to essential locations, transportation and services.

Directions
Essential Locations
Transportation
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How we've helped our properties

Guests don’t have to wait in line or call just to ask simple questions. They love how easy it is, and it takes a lot of pressure off the team

Hotel Manager

It’s one of those things you don’t realize you need until you have it. Guests use it all the time, and it makes their stay smoother

Managing Director

Guests tell us all the time how helpful it is. They don’t have to search through emails or call down just to find restaurant hours or Wi-Fi info.

Assistant Director of Front Office

Housekeeping gets a lot of questions. With Celest, guests find answers themselves, and my team can communicate faster when needed.

Assistant Director of Housekeeping

What is Celest?

A digital guest guide built for independent hotels.

Celest is a mobile-friendly platform that gives your guests instant access to everything they need during their stay—property info, amenities, local tips, and more

No apps, no logins, no tech headaches. Just a simple, branded experience your guests can open from a QR code or link, designed to reduce front desk calls and enhance service from the moment they check in.

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How can Celest help Independent Hotels?

By taking pressure off your team, without taking away from the guest experience.

Independent hotels often run lean, with staff juggling check-ins, phones, and questions all at once. Celest helps by answering the repetitive questions for you, so your team can focus on what truly matters: hospitality.

Guests get clarity. Your team gets time. Everyone gets a smoother experience.

Cut down front desk interruptions
Improve communication without adding staff
Deliver polished service, even with a small team
Make key info available 24/7 without being on call
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Why is Celest
a good fit for Independent Hotels?

Because it’s built for the real world.

Celest wasn’t built in a boardroom. It was shaped at the front desk—during shift changes, late check-ins, and weekends when half the team called out. We know what it’s like to run lean and still want to deliver standout service.

From setup to day-to-day use, everything is designed to be fast, flexible, and and non-intrusive. No learning curve, and no clunky software in the way. Just one clean guide that helps guests find what they need, so your team can breathe.
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